Frequently asked questions

Gimble Foundation is a nonprofit making mental fitness part of everyday life across Africa. We do this through technology, education, and community: a free mobile app, online and in-person learning, and programs that bring practical tools to campuses, workplaces, and communities.

Mental fitness is the everyday practice of understanding how your mind works: recognising your patterns, handling pressure, managing your attention, and building the skills to navigate daily life better. Just like physical fitness, you build it through regular practice, not only when something is wrong.

No. Gimble is a mental fitness organisation, not a clinical service. We do not diagnose, treat, or provide therapy, and nothing we offer replaces care from a qualified professional. If you are struggling, please speak to a doctor, counsellor, or one of the support lines listed under Safety and support below.

Anyone who wants to understand their mind better and build healthier mental habits, whether you are learning about mental fitness for the first time or already practising it. Our tools are designed with everyday African life in mind.

Yes. Every tool and resource we offer, including the app, is free to use. There are no subscriptions, paid tiers, or in-app purchases.

We are headquartered in Lagos, Nigeria, but work and serve the entire continent. You can reach us at hello@gimblefoundation.org.

The Gimble app is mental fitness in your pocket. It helps you understand your mind, build healthier mental habits, and practise mental fitness in everyday life through guided journeys, daily check-ins, practical tools, self-reflection exercises, and educational content.

Gimble is available on iOS and Android.

App Store
Google Play

iPhone and iPad running iOS 15.6 or later, and Android phones running Android 8.0 or later. There is no web or desktop version yet.

Download the app, tap "Get Started", and sign up with your first name, last name, email address, and a password. We will email you a 6-digit code to confirm your address. You do not need an invite or access code.

A short setup walks you through three things:

• Choose your wellness coach. Pick the guide whose style suits you.
• Tell us what matters to you. Select the topics you care about so the app can personalise what it shows you. You can skip this.
• Set your reminders. Choose how often and at what time you would like a gentle nudge. You can change this later.

Your wellness coach is a guide persona that shapes the tone of the app: gentle, reflective, practical, or direct. It is an AI fitness coach that helps determine what journeys, videos and tools you use. When you complete a skill-builder exercise, your coach gives you a short reflection on what you wrote. The coach is not a real person and not a chatbot. You cannot message or chat with it, and it is not a therapist.

The skill-builder exercises follow cognitive behavioural principles, which focus on how thoughts, feelings, and actions influence each other. The app also draws on mindfulness practices, guided breathing, and habit-building techniques. The check-in questionnaires use widely recognised wellbeing measures.

No. The app needs an internet connection to load your content and save your progress. If your connection drops, the app will ask you to check your network and try again.

English only at the moment.

Yes, if you allow it. Reminders help you stay consistent with your check-ins, journeys, breathing practice, and habits. You choose the frequency and time during setup, and you can turn notifications off at any time in your device settings.

Tap "Forgot password?" on the sign-in screen and enter your email. We will send you a reset link. For your security the link expires after one hour.

Yes. After you sign in for the first time, the app offers to set up biometric login. You can still use your password at any time.

Not from inside the app. For security, email changes are handled by our team. Send us a message from the email address on your account and we will help: hello@gimblefoundation.org.

Go to Profile, then Account and privacy, then Delete Account. Deletion takes 7 to 14 business days to complete. During that time you can still sign in. Once it is done, your personal data is permanently removed and you will receive a confirmation email. This cannot be undone. Full details are on our account deletion page.

Your name, email address, and password when you sign up, plus whatever you choose to add: check-ins, journal entries, habit logs, questionnaire answers, and your topic preferences. We also store a device token so we can send you reminders if you allow notifications.

No. The app asks for two things only: internet access, and permission to use your fingerprint or Face ID if you choose to enable biometric login. It does not read your health or step data.

Only you. Journals and check-in notes are private to your account and are never shared or published.

No. We do not sell your personal data and we do not share it with advertisers. We use a small number of service providers to run the app, such as email delivery and push notifications, and they only process data on our behalf.

Yes. You can read our privacy policy and our terms of service.

Three core programs:

• Digital Mental Fitness. The Gimble app: practical tools and guided experiences to help people understand their minds and build healthier habits.
• Community and Education. Online community, virtual events, learning sessions with psychologists, coaches, and practitioners, educational content, and mental fitness challenges.
• Outreach and Programs. Campus mental fitness programs, community workshops, mental fitness campaigns, workplace initiatives, and partnerships with NGOs and community groups.

A community for people who want to understand their minds. We bring people together to learn, exchange ideas, ask questions, and have honest conversations about mental fitness and everyday life.

Enter your email on the Community page. We will send you updates about upcoming events, learning sessions, challenges, and other Gimble initiatives.

Yes. Our outreach program takes mental fitness beyond digital spaces through campus programs, community workshops, and campaigns. Subscribe on the Community page to hear about upcoming events, or contact us if you would like to host one.

Yes. We work with schools, workplaces, NGOs, and community groups to deliver mental fitness education and practical tools. Use the contact form and choose "Campus program", "Workplace mental fitness", or "Partnership" as the subject, and tell us a little about your community.

No. All Gimble Foundation programs and resources are free.

There are three main ways:

• Volunteer. Support our programs, events, campaigns, and community initiatives.
• Partner with us. Help bring mental fitness education to schools, workplaces, and communities.
• Become an ambassador. Help spread mental fitness education and encourage more people to build healthier mental habits.

Use the contact form to tell us how you would like to help.

Send us a message through the contact form with "Volunteer" as the subject. Tell us where you are based, what you are interested in, and how much time you can give. We will get back to you with current opportunities.

Ambassadors help make mental fitness normal in their own circles: sharing what they learn, encouraging friends and colleagues, and supporting Gimble campaigns and events in their community.

We are setting up online donations. In the meantime, email hello@gimblefoundation.org and we will share how you can give.

Yes. We welcome partnerships with NGOs, schools, employers, and community groups that want to bring mental fitness to more people. Choose "Partnership" on the contact form and tell us what you have in mind.

If you or someone near you is in immediate danger, call your local emergency number. In Nigeria, call 112.

Gimble is not an emergency service and cannot respond to crises. Please reach out to one of these free, confidential lines:

• Safe Place Nigeria (She Writes Woman): 0800 800 2000, 24/7 crisis counselling
• MANI Crisis Line (Mentally Aware Nigeria Initiative): 0809 111 6264 or 0811 168 0686
• SURPIN (Suicide Prevention Initiative, LUTH): 0908 021 7555, 0903 440 0009, 0811 190 9909, 0701 381 1143
• Lagos Emergency Line: 767

Help is available 24/7. You are not alone.

Go to Profile, then Support options, then Crisis Resources. You will find emergency numbers and support lines for mental health, domestic violence, and child abuse.

No. Gimble helps you build everyday mental fitness. It is not a substitute for therapy, counselling, medication, or any care prescribed by a health professional. If you are already receiving care, keep following your professional's advice. If you are unsure whether you need professional support, it is always worth asking.

Listen without judgement, take what they say seriously, and encourage them to speak to a professional or contact one of the support lines above. If you believe they are in immediate danger, call 112 or your local emergency number.

Email hello@gimblefoundation.org or use the contact form on our website. You can also find us on Instagram (@gimblefoundation), TikTok (@gimblefoundation), and X (@gimbleorg).

We aim to respond within 2 business days.

Use the contact form and choose "App support" as the subject, or email hello@gimblefoundation.org with a description of the problem and the type of phone you are using.

Choose "Press / media" on the contact form or email hello@gimblefoundation.org.